With the impact of the COVID-19 epidemic, Air China flights may be temporarily changed or canceled in order to safeguard the health of our passengers. Air China is here to help should you wish to change your flight due to the epidemic. We are here to get through these difficult times together with you.
What passengers should know
Learn more about the steps you need to take against the epidemic when you fly and the safety measures being taken on Air China flights.
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Get help through Air China app
A number of functions on the Air China app can be used to help you solve a variety of problems without any fuss.
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Additional prohibited items during the epidemic
Apart from the dangerous items that are normally prohibited from being brought on board flights, what common items for epidemic prevention and control are prohibited on board?
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Guide for carry-ons and baggage
Please remember to check the details about carry-on and checked baggage during the epidemic before you set off to the airport!
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Immigration control measures for relevant countries
Please visit the official website of the immigration office of your destination country/region for real-time updates before you travel. You can also follow the latest news published on the official Air China website.
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Air China will pay close attention to the development of the epidemic,
adjust boarding policies according to national policies and the needs of passengers,
and provide safe and reassuring services for our passengers.
Thank you for your support and understanding!
