Website E-Ticket Refunds
This on-line form is for ticket refund purposes only. To make any other flight changes, please contact your local Air China office.
Please ensure the above information is entered accurately.
Please fill out the form below to request a refund on your ticket purchased on any Air China website (with the exception of AIRCHINA CHINA website www.airchina.com.cn). Please make sure all the information is correct so we can process it accordingly. An asterisk (*) denotes a required field. Once you click on "Submit Request", this information will be transmitted to our Refunds department.
Note: Currently, it is only possible to submit online refund requests for tickets that are purchased on any of Air China's international websites. For REFUNDS OF TICKETS PURCHASED over the phone or in person, please CONTACT THE LOCAL AIRCHINA OFFICE.